What is involved in Montage Beverly Hills’s turndown service?

  1. Turndown at Montage Beverly Hills creates a cozy atmosphere for bedtime. When you check in at the hotel, a front desk employee will accompany you up to your room, where he'll ask you various questions – what type of daily paper you would like to receive, if you need dinner reservations and what time you would like turndown service each evening. He'll coordinate it so that you can head out for the night, and by the time you get back, your room will be ready so that you can dive right into bed. When you return, you'll find mood music humming on your TV, dimmed lights and a bottle of Montage-logoed water on your bedside table along with a glass and the television remote. The duvet gets pulled back from the bed and the pillows adjusted. A room service breakfast menu sits on your pillow, in case you want to go ahead and order food for the next morning. The drapes are drawn, blocking out all natural light so you can sleep in way past dawn. In the bathroom, your amenities are organized, and the bathmat is put out so you can hop in the shower. This all creates a relaxing and warm mood in your luxurious room, making for a good night's rest.

  2. For Montage Beverly Hills's turndown service, housekeeping turns down the bed, places glasses and ice on the nightstand, puts a breakfast menu on the pillow, sets the TV to a jazz music channel, closes the drapes and turns down the lights. It also provides bookmarks for readers on the bedside table.