What is the cancellation policy at The Ballantyne Hotel and Lodge?

  1. The cancellation policy at The Ballantyne Hotel and Lodge, a member of the Starwood Hotels and Resorts Luxury Collection, varies by season and room type, so be sure to ask when booking. Typically, if you cancel your stay after 12 p.m. the day of check-in, you’ll be required to pay for one night’s stay.

    If you’re looking for southern hospitality in the heart of Charlotte, you won’t want to cancel your stay at the Four-Star Ballantyne. Along with shops and restaurants within walking distance, the hotel is just 18 miles from downtown Charlotte and the SouthPark Mall. The hotel features 200 guestrooms, an 18-hole championship golf course, an award-winning restaurant and a luxurious day spa, just to name a few amenities.