What is the cancellation policy at The Spa at Four Seasons Hotel Westlake Village?

  1. If you must cancel your appointment at The Spa at Four Seasons Hotel Westlake Village, the staff asks that you notify them at least 24 hours in advance or a charge may result. But why would you want to cancel and miss a full day of rest and relaxation? On arrival, guests are given a private locker complete with an ultra-plush Four Seasons spa robe and slippers. Imagine immersing yourself in the serenity of the orchid-filled tranquility lounges, relaxing in the eucalyptus steam room and soaking in a mosaic-tiled whirlpool — and that’s all before your appointment even begins. Indulge in a therapeutic massage, clock-reversing facial or detoxifying body treatment from one of the spa’s 28 treatment rooms that open onto a private outdoor garden. After your appointment, save some time to lounge by the adults-only heated serenity pool while you partake in the complimentary fresh fruit, mixed nuts, fruit-infused water and personal music players.