What is the service like at Fountain Restaurant?
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Impeccable service is a hallmark of Fountain Restaurant at the Four Seasons Hotel Philadelphia, and is a huge part of what elevates the meals here to memorable experiences. The pampering begins before you even step foot in chef Raphael Gonzalez’s Five-Star restaurant, when you are greeted by name and escorted across the dining room to your table. While Fountain Restaurant’s atmosphere isn’t stuffy, it is certainly formal, and the service strikes this same balance.
There is a ceremonial air to the attentions of the staff, and during the bread service you are given the choice of multiple house-baked slices. If not the restaurant sommelier, then someone with a thorough understanding of Fountain Restaurant’s intimidating wine list is happy to make a recommendation. And there is a general sense that the staff actually enjoys doing things for you, accommodating special needs and answering questions — so don’t feel guilty asking away.
In fact, the service is so good, at first it can almost feel uncomfortably over-the-top. But you’ll be surprised how quickly you become accustomed to VIP treatment. Post meal, sadly, it’s back to the real world.